Motorcoach Tours-Tour Info

Reservations / Payments

Reservations and final payments are due to Discovery Tours 30 days prior to departure. One-day tours require a $25 deposit upon reservation. Multi-day tours are confirmed upon receipt of a $100 deposit (per person) for two or more day tours.

Cancellations / Refunds

ALL CANCELLATIONS MUST BE MADE 30 DAYS PRIOR TO DEPARTURE DATE. If cancellations are made after the 30 day deadline, a refund will not be issued. Cruise passengers and Collette and Mayflower travelers must follow the cancellation policy of that company.

Motorcoach Seating

Seating on the coach is assigned from front to back in the order we receive deposits (you determine your seat by confirming your reservation with the required deposit). Special seating requests must be made at time of reservation.

Luggage

Tour cost includes handling of one standard piece of luggage per person. One small overnight bag (per person) may be placed in the overhead luggage rack inside the motor coach. You are responsible for handling this article at all times. Every effort is made to handle luggage as carefully as possible. However, Discovery Tours does not assume liability for loss or damage due to fire, water, theft, pilferage, breakage, etc. of any checked, unchecked or carry-on luggage or other personal property of any type.

Special Pick-ups

Occasionally, special pick-ups can be made if routing and schedule permits (especially for groups of 10 or more). This service is restricted and may involve an additional fee.

Departure /Return Times

Departure times depend on the destination of the tour. Times will be provided upon confirmation of your reservation and/or deposit. Unless circumstances beyond our control delay these times, departure times will be exact. Return times are approximate and are subject to change. Return times mentioned for each tour are approximate return times to Cleveland, Ohio. We accept no responsibility for travelers not at departure locations at designated times (we strongly recommend that you arrive at your pick-up point a few minutes early).

Persons Traveling Alone

Persons traveling alone and seeking single room accommodations at an additional cost should make reservations early. Should you request a roommate, we will do our best to assist you.

Gratuities

Tipping hotel personnel or dining room staff is included when meals are part of your tour. If you wish to show appreciation to your coach operator or tour director, gratuity may be awarded on a voluntary and individual basis. This practice is customary, but not obligatory.

Suggested Attire

Generally, informal (i.e., casual) attire is acceptable. We suggest you include comfortable walking shoes, a jacket or sweater and a lightweight raincoat. Men will be notified if sport coats are necessary.

Smoking

If a traveler should have special requests (i.e., meals and/or room accommodations), please note this information on your reservation form. We will do our best to accommodate your request.

Prices

Our prices are based on quotations received in the fall. Discovery Tours staff watch for the best and most economical opportunities when creating a tour. However, we reserve the right to increase our prices at any time.

Special Requests

If a traveler should have special requests please note this information on your reservation form. We will do our best to accommodate your request.

Accessibility

Discovery Tours will not, directly or indirectly, discriminate against persons on the basis of special needs. Discovery Tours complies with the Americans with Disabilities Act (ADA). Although we request accessible facilities, Discovery Tours cannot guarantee that all facilities and attractions will provide access that complies with ADA requirements. Please note that Canada and international destinations do not adhere to ADA requirements. Please provide us with advance notification of special needs as all sites and attractions may not be accessible. Note: persons with disabilities must have a traveling partner who is fully responsible for the person if the disability prevents them from being independent.

Immigration Regulations

In order to protect our travelers, Discovery Tours personnel reserves the right to deny access to travel to passengers at the departure location, when the required identification is not provided. No refund will be available to the passenger if unable to travel due to improper citizenship requirements.

Responsibility Statement

These tours are operated by Discovery Tours, of Cleveland, Ohio, who works with motor coach providers who are certified and bonded by the Interstate Commerce Commission of the federal government. Discovery Tours acts only as an agent for tour members in arranging accommodations, transportation, admission, sight-seeing and restaurants. Discovery Tours reserves the right in its sole discretion to make changes in itineraries and is not responsible to any person for expense, loss of time or money, or other circumstances resulting from an itinerary change or change of tour arrangements for tour members. Discovery Tours reserves the right to decline, to accept or to retain any person, as a member of any tour at any time. Discovery Tours is not responsible for any loss or damage of personal property, or for injuries, expenses or damages incurred or claimed by any tour member(s). Discovery Tours acts only as an agent for the passenger and therefore accepts no responsibility, in whole or part, for delays, loss, damage, injury to property or person(s) due to mechanical defects or other cause, and is not responsible for events outside their control, including but not limited to acts of God, strikes, terrorism, war, sickness, power failures or government restrictions or regulations, or for acts of any person or entity not controlled by Discovery Tours, including but not limited to airlines, motor coach companies, taxi services or hotels. We reserve the right to change the price on tours, if conditions deem necessary, without notice. We also reserve the right to cancel any tour prior to departure and in such case all payment will be refunded without obligation by Discovery Tours.